Contact
Email: [email protected]
Include the email address on your Pentimo account and a short description of the issue. Do not email agent transcripts, archive databases, credentials, complete payment-card numbers, or other secrets. We may ask for non-sensitive diagnostic details after reviewing your request.
Billing help
Subscription billing is managed through Stripe. You can switch between Personal monthly and annual billing, view invoices, update a payment method, and cancel an active subscription from Pentimo Settings through the Stripe-hosted billing portal.
If a charge looks wrong or you cannot use the billing portal, contact us first so we can investigate and try to resolve it. This does not limit any right you have to contact your card issuer. Read the refund and dispute policy for details.
Who provides Pentimo
Pentimo is operated by Stack Shuttle Limited.